: Use the Volume Up/Down buttons to navigate the menu and highlight " Wipe data/factory reset ".
If your device is running an older version of Android and has an internet connection: Enter the wrong pattern/PIN five times until "Forgotten the password" Tap it and sign in with your linked Google Account credentials to unlock the screen without losing data. Method 3: Remote Unlock via Find My Device
John carefully followed the steps and, to his relief, the device restarted, and the lock screen was gone. He was able to configure the device as needed and meet his deadline.
