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Check your Windows Device Manager. Ensure the USB-to-UART bridge driver is listed under "Ports (COM & LPT)" without any yellow warning triangles. Try a different USB port if the device is undetected. Database Connection Error What is ZK Patrol 20 Software
The download usually comes in a .ZIP or .RAR format. Extract it to a folder on your desktop.
Open the application. The default login is usually admin for both username and password (this should be changed immediately for security).