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When a user opens the module, it scans their local computer for connected USB devices. With a few clicks, the user can forward a specific device—such as a smartphone, USB dongle, or printer—directly to the technician’s computer. The technician's system treats the device as if it were plugged into their own local USB port. What’s New in Version 1.9.7?
Although version 1.9.7 does not include the cloud‑based “Connect by ID” feature that was introduced in later versions (v2.x), technicians have developed several effective workarounds to enable seamless remote connections. When a user opens the module, it scans
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